Careers at CONCEVOIR

The purpose of this role is to grow awareness, engagement and customers for Improwell through planned content and paid social. You will own the monthly content plan across our social channels and run our Meta Ads from setup to optimisation. Your work connects what we post with what we sell, so you will be measured on reach and engagement as well as on the customers our campaigns bring in.

What you'll do

• Content planning: build and manage the monthly content calendar for Instagram, Facebook and TikTok, in line with brand guidelines and campaign priorities. Write content briefs for the Digital Content Designer and creators, and review drafts before they go live. Keep all content within approved product claims for health supplements.
• Meta Ads management: plan, set up and run Meta Ads campaigns on Facebook and Instagram, including audiences, budgets, creatives and testing. Monitor results daily and adjust targeting, creatives and spend to hit cost and conversion targets. Manage pixel and conversion tracking with the E-commerce Sales Executive.
• Community and growth: manage comments and messages on social channels, and flag content and product feedback worth acting on. Find new ways to grow followers and customers, such as creator collaborations, giveaways and partnerships.
• Performance reporting: track social and ads performance and prepare weekly and monthly reports with clear next steps. Share what is working with the wider team so content and campaigns keep improving.

What you'll need

• Diploma or Degree in Marketing, Mass Communication, Business or a related field.
• Minimum 2 years of experience in social media or digital marketing.
• Hands-on Meta Ads experience is required. Please be ready to share results from campaigns you have run.
• Strong content planning and copywriting skills.
• Experience in PR, such as media outreach, press releases or event coverage, is an added advantage.
• Photo or video editing skills (e.g. CapCut, Canva, Adobe Premiere Pro) are an added advantage.
• Good command of Bahasa Malaysia and English. Mandarin is an advantage.
• Comfortable reading data and making decisions from it.

Interns are welcome to apply. The experience requirement does not apply to internship applicants.

The purpose of this role is to grow Improwell's online sales across our e-commerce platforms. You will run our marketplace stores day to day, manage our live hosts, including those supplied by an external agency, and build working relationships with platform and retail buyers. You will be responsible for turning platform traffic and campaigns into revenue, and for keeping our listings, promotions and live sessions accurate and on brand.

What you'll do

• Sales platform management: manage Improwell's stores on Shopee, Lazada, TikTok Shop and other relevant platforms, including listings, pricing, stock levels and promotions. Plan and run platform campaigns such as mega sales days, vouchers and bundles, working to monthly sales targets. Keep product listings accurate and in line with approved product claims for health supplements.
• Live host and agency management: manage our in-house Live Stream Host and the external agency that supplies additional hosts, including briefs, schedules and performance reviews. Brief hosts on products, campaigns and approved claims before each session, and review session recordings for accuracy and quality. Track livestream results and work with hosts and the agency to improve conversion over time.
• Buyer and partner relationships: build and maintain relationships with platform account managers and retail buyers to secure campaign slots, featured placements and new listing opportunities. Prepare sales proposals, campaign plans and performance updates for buyers and partners.
• Performance tracking and reporting: monitor sales, traffic, conversion and campaign return using platform analytics. Prepare weekly and monthly sales reports for management, with clear recommendations.
• Cross-team coordination: work with the Social Media & Growth Specialist and Digital Content Designer on campaign content, product visuals and livestream materials. Coordinate with operations on stock, fulfilment and customer service issues raised on platforms.

What you'll need

• Diploma or Degree in Business, Marketing, E-commerce or a related field.
• Minimum 2 years of experience in e-commerce sales or marketplace management.
• Hands-on experience with Shopee, Lazada or TikTok Shop seller centres.
• Experience managing live hosts, MCN agencies or other external vendors.
• Confident in building relationships and negotiating with buyers and partners.
• Comfortable working with numbers, sales targets and platform data.
• Good command of Bahasa Malaysia and English. Mandarin is an advantage.
• Self-motivated and able to take ownership of targets without close supervision.

Interns are welcome to apply. The experience requirement does not apply to internship applicants.

The purpose of this role is to create the graphics and videos that carry Improwell across social media, e-commerce and campaigns. You will turn briefs into finished visuals, edit short-form video, and explore and use AI tools to produce more and better content, faster. You will play a central part in how our brands look online.

What you'll do

• Graphic design: design social media posts, carousels, ad creatives, e-commerce listing images and campaign key visuals. Keep every design consistent with each brand's visual guidelines. Prepare files in the right formats and sizes for each platform.
• Video editing: edit short-form videos for TikTok, Instagram Reels and Meta Ads, including cuts, captions, motion graphics and sound. Edit livestream highlights and product videos for e-commerce platforms.
• AI tools exploration and execution: explore AI image, video and design tools and test how they fit into our content workflow. Use AI tools in day-to-day production to speed up drafts, variations and concept visuals, while keeping the final output on brand. Share useful tools and methods with the team.
• Creative collaboration: work with the Social Media & Growth Specialist and E-commerce Sales Executive on content plans, campaign ideas and briefs. Support photo and video shoots when needed.

What you'll need

• A portfolio is required. Please include both graphic design and video editing samples.
• Diploma or Degree in Graphic Design, Multimedia, Digital Media or a related field.
• Experience in graphic design and video editing through coursework, freelance or personal projects is a plus.
• Proficient in Adobe Photoshop, Illustrator and Premiere Pro or After Effects. CapCut and Canva are a plus.
• Experience with AI tools such as Midjourney, Runway, Kling, Firefly or similar is recommended.
• Good understanding of social media formats and what makes content stop the scroll.
• Able to manage several projects at once and meet deadlines.

The purpose of this role is to drive online sales and brand engagement through confident, accurate live hosting for Improwell. You will be the face of our brands on TikTok LIVE and Shopee LIVE, presenting our products clearly and persuasively, answering customer questions in real time, and helping our live sessions run smoothly. Your sessions contribute directly to conversion, and to the trust customers place in our brands.

Commission package available based on campaign performance and revenue contribution.

What you'll do

• Livestream hosting: host scheduled livestream sessions to present Improwell products in an engaging and persuasive way. Explain product usage, highlight benefits, and promote ongoing campaigns, vouchers and bundles.
• Product knowledge and accurate claims: learn our products in detail, including ingredients, usage and selling points. Present product information only within approved claims for health supplements, and follow the claims guidance given before each session.
• Customer interaction and service: answer customer questions during LIVE sessions in a professional, friendly and helpful way. Support customer follow-up messages and basic e-commerce customer care when needed.
• Content support: help prepare live scripts, show flows and on-screen materials with the marketing team. Take part in content shoots and short-form videos when required.
• Operational support: help set up livestream equipment, product displays and basic technical checks before each session. Work with the E-commerce Sales Executive on session schedules, campaign timing and live performance reviews.
• Flexibility and availability: work flexible hours, including evening, night and weekend sessions based on campaign needs.

What you'll need

• Diploma or Certificate in marketing, communication or a related field.
• Minimum 2 years of experience in livestream hosting, presenting, or live retail sales.
• Confident on camera, with strong communication skills and the ability to present products clearly.
• Fast learner with genuine interest in health, wellness or beauty products.
• Hands-on experience with TikTok LIVE, Shopee LIVE or similar platforms.
• Fluent in Bahasa Malaysia and English. Mandarin is an advantage.
• Able to work night shifts or weekends when required.
• Please include a link to a past livestream or on-camera video with your application.

Interns are welcome to apply. The experience requirement does not apply to internship applicants.

Don't see your role here? We'd still like to hear from you. If you want to help change how women with PMOS are understood and supported, and you'd like to be part of that change, send us an open application and tell us where you could make a difference.